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AB Engineering
 
 

Customer Care

We are a family run company and most of our work is based on our reputation, so we take customer care very seriously.

  • If any customer has a query, one of our senior staff will call to discuss the matter immediately
  • Short turnaround is always available. We offer extended shift systems when demand increases at short notice
  • We offer 24 hour quick turnaround on quotes
  • We actively encourage customer feedback and provide extended after sales care
  • We use our own transport for deliveries and we guarantee damage free components

Industry leading standards

  • BS EN ISO 9001:2000
  • AS EN9100 Aerospace (pending)
  • MITUTOYO CMM (3 dimensional computerised measuring machine)
  • Vision Inspection equipment
  • Gauging
  • UKAS Calibration
  • Materials traceablility
  • FAIR reports

Quality control is paramount from the outset on any job. Our engineering management software gives us a detailed record from quote to order to delivery and an inspection report is logged for the duration of the job.

We achieve full material traceability for aerospace components with an engraved batch no on each end of any material purchased. All components are stored in specialist trays during manufacturing and are labelled with details of the order material, batch no and operation status.

Scrap bins are identified and placed at each work station to avoid any contamination. All inspection equipment is regularly maintained and calibrated on our regular monthly audits.

 
 
 
 
 
© A&B Engineering LTD | 2008
 
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